What is your selling experience?
I just moved to eCrater after 5 years of selling on ebay. I have perfect feedback there, 100% on all transactions. My eBay ID is Classicbodyman1 if you wish to check my feedback, but I sell very little there at this time, due to the new policy changes. Unique Necessities Home Decor and Gifts has been serving our customers since 2005.
How often do you ship?
We ship new and used items 6 days per week, Monday-Saturday. The order process will take 3 to 4 business days to carefully hand package your items and obtain a tracking number. Most orders are actually shipped within less than 48 hours, the exception will be Holidays and weekends.
After I place my order, what happens next?
Once your order and payment is received, we will email you letting you know your order and payment has been received. We will email you a second time letting you know that your item has been shipped, tracking number and the date of shipment.
Do you combine shipping?
Absolutely! Please keep in mind orders are subject to a flat rate shipping fee for each item. Items can be shipped together only if you send us an email stating all items you wish to purchase and the address the items are to be shipped to. We will also need a return email address or phone number to contact you. You can contact us by email at firstname.lastname@example.org for this process. Otherwise all items purchased will show up as a flat rate shipping charge for each item. Once we receive your email we then will calculate the size and weight of your shipment and search the cheapest UPS shipping method possible. We will contact you with the complete item cost and shipping price, if you agree with the price quoted. Please send us a quick email that you're awaiting the new invoice. We will then send you a new updated invoice with new shipping price via email with easy to use payment options to pay for your order at that time.
What forms of payment do you accept?
We prefer Paypal, but are happy to receive USPS MONEY ORDERS. All USPS Money Orders will be cashed at our local Post Office weekly on Mondays and Thursdays. Orders will then be processed and shipped. All other Money Orders and Cashier’s Checks will be subject to Ten to Fourteen Days waiting period to assure clearance. Banks now have new policies concerning all Money Orders and Cashier's Checks. This is due to an abundance of fake money orders and cashier’s checks being processed. For those of you that do not like Paypal, we can also take your Secured Visa Payment by Phone. This will not be through Paypal, but will be processed through our company. Email us for more information concerning this payment process. Sorry, items will not be shipped until all monies are cleared.
Will you accept returns?
Yes, returns will be given as exchange or refund for 7days. Damaged shipments from handling must be claimed with the freight carrier, please save the original package or box for the freight carrier to inspect. If a product appears to have a manufacturer's defect, contact us within 3 days of received date for instructions. Do not return items to us without first emailing us to receive instructions. No packages will be accepted without a Return Authorization Number written clearly on the box. Used items are as is, we will describe the items to the best of our ability in the descriptions. All returns will be less shipping unless stated otherwise.
How Will My Items Ship?
We ship using UPS/DHL GROUND mostly with a few items shipping USPS to the Continental (48) States ONLY (NO PO boxes or APO/FPO military boxes). Be sure to verify your "ship to address". We won't be responsible for wrong addresses entered by customers or if address is unconfirmed in Paypal. Tracking number will be forwarded to your e-mail address for you to track your order and to confirm delivery. We just want to make sure you receive your order. If you order more than one item, it's possible your order may ship separately.
What forms of payment do you accept for a local pickup?
(Items will be located at our storage facility in Somerset, Kentucky 42503.)
We ACCEPT ONLY VISA OR CASH AND OR VISA DEBIT CARD, PAYABLE AT PICKUP. BUYER MUST CONTACT US BY EMAIL WITHIN 24 HOURS OF PURCHASE WITH PLANNED TIME TO PICK UP ITEMS. KENTUCKY SALES TAX OF 6% WILL ALSO BE CHARGED AT TIME OF PICKUP. ALL SHIPPING CHARGES WILL BE REMOVED FROM YOUR ORDER AT TIME OF PICKUP. THIS APPLIES TO LOCAL PICKUP ONLY AT OUR STORAGE FACILITY LOCATED IN SOMERSET, KY. 42503. ALL OTHER PURCHASES WILL ACCEPT PAYPAL, MONEY ORDERS OR CASHIER'S CHECKS.
Do you have a website
Use our website as a central location to our products.
Our customers can visit our products page and click on links to our Ecrater.com Store sales, Craigslist merchandise and Ebay.com auctions.